Privacy policy


Last updated: June 18, 2026

At Velis Wear, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains how information is collected when you visit our website, place an order, contact our support team, or otherwise interact with our services. Our store is powered by Shopify, which provides the technology that allows us to offer our products and services online.

Velis Wear operates this store and website, including all related information, content, features, tools and services (collectively, the "Services"). By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you. Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details including your name, billing address, shipping address, telephone number, and email address.
  • Payment and transaction information including payment method details, payment confirmations, and order history.
  • Account information such as login credentials, preferences, saved settings, and account activity.
  • Shopping activity including items viewed, products added to cart, purchases, returns, exchanges, and wishlist activity.
  • Communications with us, including messages sent through email, contact forms, customer service requests, or reviews.
  • Technical and device information such as IP address, browser type, device identifiers, operating system, and network information.
  • Usage information relating to how you access, browse, and interact with our website and services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, subscribe to communications, submit forms, or contact us.
  • Automatically through cookies, pixels, analytics technologies, and similar tracking tools used on our website.
  • From service providers who help us process payments, fulfill orders, provide customer support, and maintain our website.
  • From business partners, advertising partners, and other third parties where permitted by law.

How We Use Your Personal Information

We use personal information to operate, improve, and secure our services, including:

  • Provide, Tailor, and Improve the Services. To process orders, fulfill purchases, manage accounts, arrange shipping, process returns, and improve your shopping experience.
  • Marketing and Advertising. To send promotional communications, display relevant advertising, and personalize marketing content based on your interactions with our store.
  • Security and Fraud Prevention. To detect, prevent, investigate, and respond to fraudulent, unauthorized, or unlawful activity and to protect our customers and business.
  • Communicating with You. To provide customer service, respond to inquiries, send order updates, and communicate important service information.
  • Legal Reasons. To comply with legal obligations, resolve disputes, enforce agreements, and respond to lawful requests from government authorities.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.

  • With Shopify and service providers that assist with website hosting, payment processing, order fulfillment, customer service, analytics, and operational support.
  • With advertising and marketing partners to help us market products and improve advertising relevance.
  • When you direct us to share information or otherwise consent to disclosure.
  • With affiliated entities and business partners where necessary to operate our services.
  • In connection with legal obligations, business transactions, mergers, acquisitions, asset transfers, or bankruptcy proceedings.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information submitted through our store may be transmitted to Shopify and shared with third parties that support Shopify's platform and services.

To help improve performance, security, fraud prevention, and customer experience, Shopify may process information collected through interactions with our store together with information collected from other merchants and Shopify services.

To learn more about how Shopify uses your personal information and any rights you may have, you can review the Shopify Consumer Privacy Policy. Depending on your location, you may also exercise certain privacy rights through the Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their policies before providing personal information.

Children's Data

The Services are not intended for children and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

Your Rights and Choices

Depending on where you live, you may have certain privacy rights regarding your personal information.

For customers in the United States, we process personal information in accordance with applicable federal and state privacy laws.

Complaints

If you have concerns regarding our handling of personal information, we encourage you to contact us first so we can address your concerns. Where permitted by law, you may also have the right to submit a complaint to an applicable regulatory authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country where you reside. Where applicable, we take appropriate measures to protect information transferred across borders.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page together with a revised "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any available rights, please contact us at info@veliswear.com or by mail at 1106 W Ash St, Junction City, KS 66441, United States.